Welcome, it's with great pleasure that we're able to showcase to you this wonderful contractor. The answers listed below were completed by the contractor themselves. Each answer gives you insight about this particular company and will help you decide if they're a contractor you would like to speak with. When you've completed reading their Contractor Questionnaire, please feel free to contact them about your next project.
 | What´s your company´s expertise? |
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TES, Inc. is a custom design systems integrator for home technology and home entertainment systems. From voice, video, data & audio wiring, to multi-source, multi-zone audio & video, home theaters, media rooms, lighting control and home automation systems, TES, Inc. is a one stop shop for the Residential Consumer. TES, Inc. will even set up your in home PC LAN and tie this into your place of business. |
 | Are you currently running any promotional deals? |
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TES, Inc. is offering a Free In Home Consultation to anyone who is renovating or building a new home through the end of this year. |
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Do you perform service work and/or new construction? |
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TES, Inc. does perform service work on virtually any in house technology or entertainment system. TES, Inc. will also implement all Low Voltage Systems in new home development. |
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What is the geographic area that you do business in? |
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TES, Inc. serves all of Metropolitan Chicagoland and Metropolitan Milwaukee, Wisconsin. |
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What is it about your company that sets you apart from your competition? |
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TES, Inc. has highly trained home installers and IT professionals. TES, Inc. can design and install the most difficult of projects in homes that do not even have a planned renovation. Our technicians are this good. |
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When was your company founded? |
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TES, Inc. was founded in January of 1996. |
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Is your company incorporated? |
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TES, Inc. is incorporated. |
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How many employees do you have? |
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TES, Inc. has 12 employees. TES, Inc.'s staff goes up and down with the level of contractual activity that is on our books, however. During peak times, TES, Inc. can have more staff and less staffing levels during slow periods. |
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Do you carry workers compensation and general liability insurance and can you provide proof? |
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Yes, TES, Inc. carries both Workers Compensation and General Liability Insurance and can provide Certificates of Insurance upon request. |
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Is your company bonded and can you provide proof? |
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TES, Inc. can provide a perforance bond upon request for projects that make this request worth while. |
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Will you provide references? |
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TES, Inc. will provide references upon request. |
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Provide a clients quote about their experience with your company. |
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Doug Anderson, who is a repeat customer of TES, Inc. said "I went back to TES, Inc. because TES, Inc. was the only company that would give me a fixed bid for a very complex project." |
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How do you verify that your work staff is comprised of honorable citizens? |
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TES, Inc. has been in business for 12 years. Referrals are our conerstone. If any employee proves to not be of the highest level of integrity, they are dismissed by TES, Inc. |
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Do you provide free estimates? |
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Yes, unless TES, Inc. is called in to resolve problems that another integrator caused. In this case, we need to analyze what was done improperly on a time and material rate to work up a proposal to remedy the problems the home owner(s) is experiencing. |
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What is the average amount of time required to receive an estimate? |
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This depends on the complexity of the project, but a good average would be within one week of the free consultation. |
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Will your estimate indicate the amount of time it will take to complete the work? |
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Yes. |
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Do you provide a detailed written description of the work that is quoted? |
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Yes, a complex project will receive a proposal that will include a detailed scope of work. |
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Can you provide design services if necessary? |
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Yes, TES, Inc. will provide system designs based on 2%, 4% and 6% of the total estimated contract cost, depending on the level of detail the consumer is requesting. |
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Do you have a 24 hours emergency phone number? |
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Yes, but only on a contractual basis. |
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What type of warranty do you provide? |
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All manufacturer warranties for products are passed on to the consumer. Installation and Support services carry a 90 day Warranty past the final completion of the project. |
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How many projects or clients do you work with at one time? |
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At any given time, TES, Inc. can have a project portfolio of 20 or more, all at different phases of the construction cycle. |
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What special awards or recognition has you and/or your company received? |
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TES, Inc. works with the top developers in the Chicago and Milwaukee Metropolitan Areas. Few if any of our competitors can support this claim. |
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Are you or your company a member of any associations? |
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Yes, TES, Inc. is a member of CEDIA. |
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What special education or licenses do you have? |
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The owner has an MBA with a dual emphasis in Finance & Marketing. |
 | Do you schedule meetings in the evening or weekends? |
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Yes, both time frames. TES, Inc. is very flexible to work with. TES, Inc. knows that our clients most often have full time jobs and demanding careers. |
 | Will you schedule a meeting at my home? |
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Yes. |
 | When scheduling appointments, for you and your workers, do you schedule a window of time or do you schedule exact times. |
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TES, Inc. schedules appointments based on exact times. |
 | What is your policy on cleanliness for each day on the job? |
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The developers that TES, Inc. works with demand that TES, Inc. cleans up after our work is done each and every day we are on the job. |
 | How often is a project manager or supervisor overseeing the project? |
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TES, Inc. will provide a full time Project Manager if the project is large enough and this level of service is necessary. Otherwise, there is always a supervisor who owns ultimate responsibility for the implementation effort of the project. |
 | What is your payment policy and requirements? |
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TES, Inc. always requires a deposit for scheduling. Final payment for products and services are due upon completion. |
 | Do you offer Eco-friendly products and services? |
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Yes, TES, Inc. offers "Green" Products and services through various levels of Automation. TES, Inc. can even provide the certification of such a project. |
 | Who should be contacted to discuss a project? |
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Gerry Koser should be contacted for project interests at 847-842-1837. |
